HostAureaPre-check-in: reception with no queue
Guests fill in everything before arriving. Reception keeps key and smile: 2 minutes instead of 10.
What it asks guests
Automatic link a few days before arrival: personal data, documents, expected time, preferences (high floor, cot, allergies). No app to install, works in the phone browser.
What the property gains
2-minute check-in even with group arrivals; correct data for invoices and statistics; a chance to offer dinner, spa or late check-out before arrival, when guests spend most willingly.
How to introduce it
Automatic send for direct bookings, QR in confirmation for OTAs. HostAurea pours data straight into the guest profile and the stay.