Switching systems without stopping the hotel
Fear of switching keeps bad software alive for years. With a method, the switch is a weekend of work, not a trauma.
The 6-step checklist
1) Full backup and export of reservations, contacts and lists. 2) Import and totals check. 3) Rebuilt rates and seasons. 4) Desk and floor training. 5) One week parallel run. 6) Low-season go-live, never on a Friday night.
Mistakes to avoid
Switching in high season; importing without checking totals; training reception only and forgetting floors; not defining who decides rates and overbooking in the new system.
How HostAurea does it
Guided setup with Excel and CSV import, totals check, included training and configuration of rates, tourist tax and channels before go-live.